711jili Privacy Policy
At 711jili, protecting the privacy and personal data of every registered member in the Philippines is not just a legal obligation — it is a core part of how we operate. This Privacy Policy explains in clear, straightforward language exactly what personal data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you have over your own information. We encourage all players to read this document carefully before registering or continuing to use our platform. This policy was last reviewed in 2025 and applies to all users of the 711jili website and mobile application.
Last updated: 2025 | Philippines market
Table of Contents
Use the links below to jump directly to any section of this Privacy Policy. Each section addresses a specific aspect of how 711jili handles your personal data.
1. Information We Collect
When you create a 711jili account or interact with our platform, we collect several categories of personal information necessary to deliver a safe, compliant, and personalised gaming experience. Account information includes your full legal name, date of birth, email address, mobile number, and your chosen username — all of which are required at registration to verify your identity and ensure eligibility. Financial data is also collected when you make deposits or request withdrawals; this includes your Philippine Peso transaction records, preferred payment method details, and any payment account identifiers needed to process funds accurately and securely. We additionally collect device and browser data each time you access our platform, including your IP address, device type, operating system, browser version, and general geographic location — this technical information helps us detect fraud, prevent unauthorised access, and optimise the platform experience across mobile and desktop. Usage data is gathered as you navigate 711jili, covering pages visited, games played, session duration, betting history, and feature interactions; this helps us understand platform performance and improve the products we offer. In some cases, we may request additional identity verification documents — such as a government-issued ID, proof of billing address, or a selfie — particularly when processing withdrawal requests or investigating account security concerns, in line with Philippine regulatory requirements.
2. How We Use Your Data
711jili uses the personal data we collect for clearly defined purposes, and we never process your information beyond what is necessary to deliver our services responsibly. The primary purpose of collecting your data is to operate your account — registering you as a member, processing your deposits and withdrawals in Philippine Peso, facilitating your gameplay across slots, live casino, and sports betting, and maintaining accurate transaction records for both your reference and regulatory compliance. Your contact information is used to send essential account communications such as registration confirmations, security alerts, withdrawal updates, and responses to support requests; we will only send promotional communications where you have explicitly opted in to receive them. We use device, browser, and usage data to ensure platform integrity — identifying and preventing fraudulent activity, detecting multiple accounts, flagging suspicious login attempts, and keeping the platform running smoothly across all supported devices. Your data also supports our responsible gaming obligations: by analysing playing patterns and session activity, 711jili can identify early indicators of problem gambling and reach out proactively to offer support tools available on our platform. Where required by Philippine law or applicable gaming regulations, we may process and retain your personal data to satisfy anti-money laundering (AML) obligations, respond to lawful requests from regulatory bodies, or fulfil record-keeping requirements — your continued use of the platform constitutes acknowledgment of these legal processing grounds.
3. Cookies and Tracking Technologies
711jili uses cookies and similar tracking technologies to enhance your browsing experience and ensure that the platform functions correctly across sessions and devices. Cookies are small text files placed on your device when you visit our website or use our app; they allow us to remember your login state, language preferences, and session details so you do not have to re-enter information on each visit. We use strictly necessary cookies that are essential for core platform functionality — these cannot be disabled without breaking key features such as account login, the game lobby, and the cashier. In addition to essential cookies, we use analytical cookies to understand aggregate usage patterns, identify pages or features that may need improvement, and monitor platform performance; this data is processed in anonymised or pseudonymised form wherever possible. Preference cookies are used to remember your settings and personalise certain aspects of your 711jili experience, such as your preferred sports markets or recently visited game categories. You can manage or withdraw your consent for non-essential cookies at any time through your browser settings; however, please note that disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising, and we do not sell cookie data or browsing profiles to any external marketing platforms.
4. Data Storage and Security
All personal data collected by 711jili is stored on secure, access-controlled servers using industry-standard encryption protocols to protect your information both at rest and in transit. We implement Transport Layer Security (TLS) across all data transmissions between your device and our platform, ensuring that sensitive information such as login credentials, payment details, and identity documents cannot be intercepted by unauthorised parties. Access to personal data within 711jili is strictly limited to authorised personnel and systems that require that data to perform specific, documented functions — all internal access is logged and subject to regular audit. We retain your personal data for as long as your account remains active and for such periods thereafter as required by applicable Philippine laws, regulatory obligations, and our legitimate business interests, including AML record-keeping and dispute resolution. When data is no longer required for any lawful purpose, it is securely deleted or anonymised in accordance with our data retention schedule. While 711jili employs robust technical and organisational safeguards, no digital system can guarantee absolute security; in the event of a data breach that is likely to result in risk to your rights, we will notify you and the relevant authorities as required by applicable law without undue delay.
5. Sharing Data with Third Parties
711jili does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes — full stop. We do, however, share certain limited data with trusted service providers who assist us in operating the platform, and we do so only to the extent strictly necessary for each provider's specific function. Payment processors and financial institutions receive transaction-related data required to process your PHP deposits and withdrawals securely and in compliance with Philippine banking regulations. Game content providers who supply slots, live casino tables, and sportsbook infrastructure may receive pseudonymised session and gameplay data required for game delivery, fairness auditing, and technical support. Identity verification and KYC (Know Your Customer) service providers may receive your identification documents and personal details when account verification is triggered, as required by our anti-money laundering obligations. All third-party service providers engaged by 711jili are bound by data processing agreements that prohibit them from using your information for any purpose other than the specific service they are contracted to deliver, and they are required to maintain security standards consistent with our own. In cases where we are required by Philippine law, court order, or a lawful request from a regulatory body to disclose personal data, we will comply with that obligation and, where legally permitted, inform you of such disclosure.
6. Your Rights Over Your Data
As a 711jili member based in the Philippines, you have meaningful rights over the personal data we hold about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to access a copy of the personal data we hold in relation to your account — you can request this by contacting our support team, and we will provide a response within a reasonable timeframe. If any of your personal data is inaccurate or out of date — for example, if your contact number or email address has changed — you have the right to request correction, and we will update our records promptly upon verification. You also have the right to request the deletion of your personal data in certain circumstances; note that we may be required to retain certain records for regulatory or legal purposes even after account closure, and we will inform you of any applicable limitations when responding to a deletion request. Where we process your personal data on the basis of your consent — such as for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe that 711jili has handled your personal data in a manner that violates applicable privacy law, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please reach out to our support team through the contact details provided in the final section of this policy.
7. Protection of Minors
711jili is an adult gaming platform strictly intended for individuals who are 21 years of age or older, in accordance with Philippine online gaming regulations. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21, and our registration process includes age verification steps specifically designed to prevent underage access. If we become aware that personal data has been collected from a person under the minimum age requirement — whether through a fraudulent registration or any other means — we will immediately suspend the associated account, delete the data in question, and forfeit any associated balances pending a review in accordance with our Terms and Conditions. Parents and guardians who believe that a minor may have registered on 711jili are urged to contact our support team immediately so that the matter can be investigated and resolved without delay. We also recommend that parents and guardians make use of available parental control software to restrict access to online gaming platforms on shared devices. Protecting young people from exposure to gambling is a responsibility we take seriously as part of our broader commitment to responsible gaming in the Philippines.
8. Updates to This Policy
711jili reserves the right to update or revise this Privacy Policy at any time to reflect changes in how we operate, changes in applicable Philippine privacy laws, updates to regulatory requirements, or improvements to our data practices. When we make material changes to this policy — changes that meaningfully affect how your personal data is processed or your rights in relation to it — we will notify registered members through in-platform notifications, email, or a prominent notice on this page. The "Last updated" date at the top of this document will always indicate the most recent revision, so you can quickly identify whether the policy has changed since you last reviewed it. We encourage all members to periodically review this Privacy Policy to stay informed about how 711jili protects their data. Your continued use of the platform after any update has been posted constitutes your acknowledgment of the revised policy. If you have any concerns about changes made to this policy, you are welcome to contact our support team for clarification before continuing to use the platform.
9. How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 711jili processes your personal data, our support team is available 24 hours a day, 7 days a week, and is ready to assist you. You can reach us by email at [email protected] — please include your registered account username and a clear description of your request or concern so that we can respond accurately and efficiently. For data access, correction, or deletion requests, please also include a brief description of the specific data involved and the action you would like us to take; we aim to acknowledge all privacy-related requests within three business days and to resolve them within 30 days where possible. If your concern relates to our responsible gaming tools or account self-exclusion options, further information is available on our Responsible Gaming page, and our support team can guide you through the available options. For general platform questions, you may also find quick answers on our FAQ page before reaching out directly. We value the trust that Filipino players place in 711jili and are committed to handling every privacy enquiry with care, professionalism, and respect for your rights under applicable law.
Your Data. Your Rights. Our Responsibility.
711jili is built on trust. Every Filipino player who registers with us can be confident that their personal information is handled with the highest standards of care, security, and transparency. If you have questions about your data or want to get started on a platform that puts members first, our team is here for you 24/7.